Shipping policy

 

- Shipping is calculated based on the product's weight and overall size. Art reproductions will be rolled and shipped in a mailing tube directly from the print shop within 5-10 days of ordering.

- Express shipping internationally starts at $55AUD. Shopify will calculate this in the checkout process.

- Created with Joy Art uses Australia Post to distribute packages via standard domestic post. It is recommended that large timber glass framed bridal frames are couriered (with insurance) and will cost between $150-250. Metal soldered frames cost $55-75 (with insurance) to ship with AusPost. Commissioned pressed floral original artwork postage will be calculated on an individual basis.

The purchaser/customer is responsible for paying all taxes and duties for international purchases.

We will not accept any responsibility and will not offer refunds for damaged prints that were incorrectly taken out of the postal tube or box.

QLD SHIPMENTS

For QLD based addresses - you should expect your parcel in 1-3 days after you receive the shipping confirmation.

OTHER LOCATIONS WITHIN AUSTRALIA

For all other locations, approximately 3-7 days after you receive your shipping confirmation. WA, NT and TAS may take longer.

Expect longer delivery times during peak times such as Christmas, Pandemics, Boxing Day and Sales.

NO SHOW

Please send us an email at joy @ createdwithjoyart. au if your package hasn't reached you after 30 days of shipping confirmation.